BUSINESS CONTINUITY
BUSINESS CONTINUITY SUMMARY
Our BCP addresses: data backup and recovery; all mission-critical systems; financial and operational assessments; alternative communications with clients, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and the prompt access to client records if we are unable to continue our business.
Significant Business Disruptions
The Firm’s plan takes into account two kinds of Significant Business Disruptions, internal and external. Internal SBDs affect only the Firm’s ability to communicate and do business, such as a fire or loss of electrical power in the office or building. External SBDs prevent the operation of the securities markets or a number of firms, such as a terrorist attack, a natural disaster, or another event that causes a wide-scale, regional disruption in essential services.
Internal SBDs
In the event of a disruption in the Firm’s business operations due to an internal SBD, the Firm will attempt to continue to conduct business as usual by utilizing alternative communication methods (if available), or by moving our operations to an alternative location. If personnel or operations must be moved to an alternate location, the Firm anticipates that it will resume regular operations with seventy-two (72) hours.
External SBDs
In the event of a disruption in the Firm’s business operations due to an external SBD, the Firm will attempt to continue to conduct business as usual by moving its operations to an alternative location outside the affected area, if possible, or by providing clients with alternative communication arrangements, as indicated below, to conduct business.
The Firm will attempt to resume business within seventy-two (72) hours and to keep its clients informed regarding relevant events to the best of its ability based on the circumstances. In all cases, the Firm will resume normal business operations as soon as it is able to do so based on the type and the extent of the disrupting event. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our clients’ prompt access to their records.
Contacting Us
If, after a significant business disruption, you cannot contact us as you typically do by telephone at (650) 337-0002 or by email at support(at)ibbt(dot)io, you should go to our web site at ibbt.io. Through these means, we can provide you with details concerning:
- Our emergency management procedures;
- Client and firm asset protection;
- Entering orders and processing trade-related cash and security transfer transactions for iBBT and its clients;
- Staffing requirements and employee communications;
- Critical system resources and data recovery;
- Network communications;
- Our continued business operations.
Identity Verification
Important Information Regarding Customer Identification Procedures for Member Verification at iBBT
The USA PATRIOT Act, which was designed to help the government fight the funding of terrorism and international money laundering activities, requires that all financial institutions obtain, verify, and record information that identifies all clients funding investment opportunities.
iBBT fully complies with these regulations. Accordingly, when you fund an investment opportunity listed on iBBT, you will be asked to provide specific information that will allow us to identify the Member(s). Required information includes name, address, and other information that will allow us to verify your identity. For individual Members, the date of birth is also required.
Additionally, iBBT may ask questions or ask to examine identification and/or documents to confirm the identity of the prospective Member(s). In some instances, iBBT may also request more detailed personal information and ask to examine the identification of the agents seeking to invest on behalf of a business entity.
iBBT cannot facilitate an investment until the required documentation is furnished and verified. In all cases, iBBT’s’ highest priority is protecting a Member’s identity and confidentiality.
Thank you for choosing iBBT. We appreciate and value your business.